Privacy Policy

  1. Privacy and Security Policy

This document explains how personal information of users of the website is used.

 

  1. Personal Information

“Personal information” refers to any information relating to an identified or identifiable natural person. This includes, but is not limited to, surname, first name, postal code, email address, and phone number.

 

  1. Processing and Purpose of Collected Data

Personal information provided when visiting our website or installing the mobile application will be processed according to data protection regulations, collected, processed, and used legally and lawfully for informed purposes only. NSN (AGENCY BY SPORTS AND LIFE, S.L.), as the data controller, details all purposes for which personal information is used:

– **Contact Forms and Email Submissions:**

– **Purpose:** To respond to inquiries and questions raised and to be able to contact users.

– **Legitimacy:** The legitimate basis for processing the information is the execution of pre-contractual measures requested and/or the given consent.

– **Retention Period:** Information will be retained for the time necessary to respond to the issues raised.

– **Entering Email Address and Subscription:**

– **Purpose:** To send requested newsletters and commercial information about new products and services.

– **Legitimacy:** The legitimate basis for processing the information is the execution of pre-contractual measures requested and/or the given consent.

– **Retention Period:** Data will be retained for the time necessary to answer the presented questions and for sending newsletters and commercial information that users have requested and consented to.

– **User Registration:**

– **Purpose:** To manage access as a registered user and to send commercial information electronically.

– **Legitimacy:** The legitimate basis for processing the information is the execution of pre-contractual measures requested.

– **Retention Period:** Data will be retained for the necessary period to comply with relevant legal obligations, such as tax duties, if applicable.

– **Transactions:**

– **Purpose:** To handle relevant booking procedures through the website and to send commercial information electronically to customers.

 – **Legitimacy:** The legitimate basis for processing the information is the execution of pre-contractual measures requested and/or the given consent.

– **Data Provision to Third Parties:** Customer data will be provided to banking entities for the purpose of carrying out relevant economic transactions.

– **Retention Period:** Information will be retained for the necessary period to comply with relevant legal obligations, such as tax duties.

NSN (AGENCY BY SPORTS AND LIFE, S.L.) notifies all users that providing specific personal information is not mandatory. However, failure to provide such data may result in NSN (AGENCY BY SPORTS AND LIFE, S.L.) being unable to provide all related services, exempting it from any responsibility for incomplete service provision.

NSN (AGENCY BY SPORTS AND LIFE, S.L.) reserves the right to exclude users who provide false data from the services and to cancel the services.

Personal information will not be disclosed to any other companies. If it becomes necessary to provide your personal information to other companies, we will obtain your consent in advance.

 

  1. Security of Personal Information

NSN (AGENCY BY SPORTS AND LIFE, S.L.) pays special attention to guaranteeing the security of your personal information. For example, our website uses the HTTPS data encryption protocol.

 

  1. Information on the Use of Cookies

Simply visiting this website or using NSN (AGENCY BY SPORTS AND LIFE, S.L.) services will not automatically register personal information that identifies users. However, please note that “cookies” are used while browsing the website. Cookies are small data files generated within the user’s computer used to obtain the following analysis information:

– **A) Date and time of access to the web:** This helps to identify the busiest times and make necessary adjustments to avoid saturation during peak hours.

– **B) Daily number of visitors to each section:** This helps to identify the most successful areas and improve content to provide more satisfactory results to users.

– **C) Analysis and statistical research on the use of the website:** This includes the last time users visited the website.

– **D) Security elements involved in controlling access to restricted areas.

For more details, please refer to the cookie policy.

 

  1. User Rights

Users can exercise their rights to access, rectify, restrict processing, delete, data portability, and object to data processing by sending an email to lopd@wearensn.com  or by sending a written request to Rambla Catalunya, 2-4, 3rd floor, 08007, Barcelona (Spain). If deemed appropriate, users can file a complaint with the Spanish Data Protection Agency to protect their rights.

 

  1. Opting Out of Information from Us or Withdrawing Consent

Users can object to the use of their information for advertising, market research, or satisfaction surveys and withdraw their consent at any time (with no retroactive effect) by sending an email to lopd@wearensn.com.

 

For email advertising, users can also object by clicking the link included in the email and following the instructions provided.

 

  1. Changes to the Privacy Policy

Our privacy policy may be updated due to changes in legal requirements and improvements or changes in the way we provide our services and application utilities. Therefore, we recommend that you periodically access our privacy policy to stay informed of the latest changes. If such changes relate to your consent, a separate notification will be sent to reactivate your consent.

If you have any questions or concerns about our privacy policy or wish to exercise your rights regarding your personal information, please contact us at lopd@wearensn.com.